IRL Entertainment Privacy Policy

Last updated: 22nd May 2025

1. Introduction and Scope

Welcome to IRL Entertainment FZ-LLC (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data of individuals who interact with us, including website visitors, clients, event attendees, artists, and suppliers.

This policy applies to all personal data processed by IRL Entertainment across our platforms, communications, and services.

Business Address:
FAMC0942, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

2. Types of Personal Data Collected

We may collect and process the following categories of personal data:

• Identity details (e.g., name, nationality, date of birth)
• Contact information (e.g., email address, phone number)
• Professional and contractual data (e.g., company name, artist agreements)
• Payment or financial details (if applicable)
• Technical data (e.g., IP address, browser type)
• Visual and event-related media (e.g., footage, photos)
• Communications history

3. Purpose and Legal Basis for Processing

We collect and process personal data for purposes including:

• Delivering entertainment and event production services
• Communicating with clients, partners, and suppliers
• Managing legal and contractual relationships
• Marketing and promotional activities (where consent is given)
• Ensuring site functionality and security
• Fulfilling legal and regulatory obligations
• Processing is based on your consent, the performance of a contract, our legitimate interests, or compliance with legal obligations.

4. Methods of Data Collection

We collect personal data through:

• Direct interactions (e.g., inquiries, forms, contracts)
• Website and digital platforms (e.g., cookies, contact forms)
• Third-party providers or partners (e.g., event platforms, referrals)

5. Data Storage and Security

Your data is securely stored on protected servers with appropriate technical and organizational security measures, such as:

• Encrypted storage and secure protocols
• Access controls and password protection
• Regular audits and staff awareness training

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, and reporting obligations.

Retention periods depend on:

• The nature of the relationship or agreement
• Applicable legal requirements
• Ongoing consent or data usage

7. Data Subject Rights

Under the PDPL, you have the right to:

• Access your personal data
• Request correction or updates
• Request deletion or restriction of processing
• Object to processing under certain circumstances
• Request data portability
• To exercise these rights, please contact us as outlined below.

8. Contact Information

For all data protection-related inquiries, please contact:

IRL Entertainment FZ-LLC
FAMC0942, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE
Email: [Insert DPO or privacy email address]
Phone: [Insert phone number]

9. Recipients and Cross-Border Transfers

We may share personal data with:

• IT and hosting providers
• Subcontractors or business partners
• UAE authorities (where required by law)

If data is transferred outside the UAE, we ensure that appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) are in place.

10. Erasure, Modification, or Processing Requests

You can request changes or deletion of your data by emailing us with the subject line: “Privacy Request”. We will respond within the timeframe required by law and may verify your identity before proceeding.

11. Updates to This Privacy Policy

This policy may be updated to reflect changes in legal requirements or our data processing practices. If changes are significant, we will notify you through appropriate channels.